Exponential Efficiency that Drives
Business Impact
We elevate your organization’s performance by connecting processes,
people, and technologies to your business strategies.
Exponential Efficiency that Drives
Business Impact
We elevate your organization’s performance by connecting processes,
people, and technologies to your business strategies.
Areas of Expertise
We are a company specialized in management, technology, and business services.
Business Strategy & Transformation
Business Operations Efficiency
AI-Driven Digital Transformation
Intelligent IT Operations
Smart Omnichannel Communication
Innovative Solutions
Powering the Future through AI-Driven Digital Transformation
Connecting processes, people and intelligent technologies to deliver exponential efficiency.
CITSmart X: Connecting people and technology to transform business
We combine automation, artificial intelligence, and user experience in a single platform that simplifies processes, accelerates service flows, and ensures transparent management.
Designed for real results, CITSmart boosts organizational performance, streamlines decision-making, and creates digital experiences that drive competitiveness and sustainable growth.
Areas of Expertise
We are a company specialized in management, technology, and business services.
Business Strategy & Transformation
Business Operations Efficiency
AI-Driven Digital Transformation
Intelligent IT Operations
Smart Omnichannel Communication
Innovative Solutions
Powering the Future through AI-Driven Digital Transformation
Connecting processes, people and intelligent technologies to deliver exponential efficiency.
CITSmart X: Connecting people and technology to transform business
We combine automation, artificial intelligence, and user experience in a single platform that simplifies processes, accelerates service flows, and ensures transparent management.
Designed for real results, CITSmart boosts organizational performance, streamlines decision-making, and creates digital experiences that drive competitiveness and sustainable growth.
Embedded AI
Integrations
Omnichannel
Autonomous Agents
Embedded AI
Integrations
Omnichannel
Autonomous Agents
Hypercognitive Services Super Mesh
CITSmart X’s hypercognitive mesh integrates multiple AI technologies into a single orchestrated architecture.
It connects advanced models such as OpenAI, Gemini, and Llama to deliver intelligent solutions for real business challenges. The result: faster decisions, more efficient operations, and measurable value in short cycles.
Security & Infrastructure Powered by AWS
CITSmart X runs on AWS cloud infrastructure, ensuring global scalability, high availability, and compliance with international security standards. Your operations remain resilient, continuous, and ready to grow with confidence.
Hypercognitive Services Super Mesh
CITSmart X’s hypercognitive mesh integrates multiple AI technologies into a single orchestrated architecture.
It connects advanced models such as OpenAI, Gemini, and Llama to deliver intelligent solutions for real business challenges. The result: faster decisions, more efficient operations, and measurable value in short cycles.
Security & Infrastructure Powered by AWS
CITSmart X runs on AWS cloud infrastructure, ensuring global scalability, high availability, and compliance with international security standards. Your operations remain resilient, continuous, and ready to grow with confidence.
Empowering digital transformation for over 21 years
At Central IT, we inspire people and impact businesses by delivering solutions that create value for both public and private organizations. Through innovative technologies, we simplify everyday life for citizens.
With over 20 years of experience in digital transformation and hyperautomation projects, we drive the modernization of institutions, making them more efficient, connected, and competitive.
Empowering digital transformation for over 21 years
At Central IT, we inspire people and impact businesses by delivering solutions that create value for both public and private organizations. Through innovative technologies, we simplify everyday life for citizens.
With over 20 years of experience in digital transformation and hyperautomation projects, we drive the modernization of institutions, making them more efficient, connected, and competitive.
The Central IT Product Suite
A Globally recognized PinkVERIFY™ certified ITSM platform
- 21 ITIL® processes certified by PinkVERIFY™
- AI-powered automation and autonomous service agents
- Modular, low-code architecture for IT and enterprise services
- Adopted by governments, Fortune 100 companies, and global institutions
- Recognized by Gartner as a Strong Performer
AI-Driven IT Operations (AIOps) From observability to autonomous action.
-
- Unified data across cloud, on-prem, and legacy environments
- Smart anomaly detection and alert correlation
- Predictive remediation powered by GenAI
- MTTR reduced by over 60%, alert noise reduced by up to 99%
Data Protection & Business Continuity
-
Vulnerability management with rapid identification and remediation.
-
Smart monitoring and real-time incident response.
-
Penetration testing to validate system resilience.
-
Cyber Threat Intelligence (CTI) to anticipate risks.
Keep your company competitive and resilient in today’s challenging digital landscape.
IT Infrastructure scalable, secure, intelligent
- Next-gen networking, hybrid cloud, and SD-WAN
- Collaboration tools and observability frameworks
- Infrastructure designed for zero downtime and total visibility
- Built on Cisco technology, customized for business performance
The Central IT Product Suite
A Globally recognized PinkVERIFY™ certified ITSM platform
- 21 ITIL® processes certified by PinkVERIFY™
- AI-powered automation and autonomous service agents
- Modular, low-code architecture for IT and enterprise services
- Adopted by governments, Fortune 100 companies, and global institutions
- Recognized by Gartner as a Strong Performer
AI-Driven IT Operations (AIOps) From observability to autonomous action
-
- Unified data across cloud, on-prem, and legacy environments
- Smart anomaly detection and alert correlation
- Predictive remediation powered by GenAI
- MTTR reduced by over 60%, alert noise reduced by up to 99%
Data Protection & Business Continuity
-
Vulnerability management with rapid identification and remediation.
-
Smart monitoring and real-time incident response.
-
Penetration testing to validate system resilience.
-
Cyber Threat Intelligence (CTI) to anticipate risks.
Keep your company competitive and resilient in today’s challenging digital landscape.
IT Infrastructure scalable, secure, intelligent
- Next-gen networking, hybrid cloud, and SD-WAN
- Collaboration tools and observability frameworks
- Infrastructure designed for zero downtime and total visibility
- Built on Cisco technology, customized for business performance
Smart solutions
We connect people, processes, and technologies with scalable, intelligent solutions that enhance customer experience, boost efficiency, and drive sustainable growth.
Smart solutions
We connect people, processes, and technologies with scalable, intelligent solutions that enhance customer experience, boost efficiency, and drive sustainable growth.
Results that build trust
Discover how our clients reached new heights with Central IT.
Supreme Federal Court of Brazil
Superior Court of Justice of Brazil
National Civil Aviation Agency of Brazil
Brazilian Airport Infrastructure Company
Federal Police of Brazil
Ministry of Tourism of Brazil
Ministry of Communications of Brazil
Ministry of Culture of Brazil
Ministry of Science, Technology, and Innovation of Brazil
Brazilian Institute of Museums
Chico Mendes Institute for Biodiversity Conservation
National Cancer Institute of Brazil
Government of the Federal District of Brazil
National Library of Brazil
National Land Transport Agency of Brazil
Bancorbrás Tourism and Services Brazil
Results that build trust
Discover how our clients reached new heights with Central IT.
Supreme Federal Court of Brazil
Superior Court of Justice of Brazil
National Civil Aviation Agency of Brazil
Brazilian Airport Infrastructure Company
Federal Police of Brazil
Ministry of Tourism of Brazil
Ministry of Communications of Brazil
Ministry of Culture of Brazil
Ministry of Science, Technology, and Innovation of Brazil
Brazilian Institute of Museums
Chico Mendes Institute for Biodiversity Conservation
National Cancer Institute of Brazil
Government of the Federal District of Brazil
National Library of Brazil
National Land Transport Agency of Brazil
Bancorbrás Tourism and Services Brazil
Global recognition, proven excellence
With Gartner recognition, SAFe-certified architecture, and the world’s most PinkVERIFY®-certified ITSM platform, Central IT sets the global benchmark for trust, performance, and innovation.
Global recognition, proven excellence
With Gartner recognition, SAFe-certified architecture, and the world’s most PinkVERIFY®-certified ITSM platform, Central IT sets the global benchmark for trust, performance, and innovation.
Let’s transform challenges into results
Talk to our experts today and discover how Central IT can drive efficiency, innovation, and growth for your business.
Let’s transform challenges into results
Talk to our experts today and discover how Central IT can drive efficiency, innovation, and growth for your business.